Tell us where you are
Start with the situation, not the service.
You do not need a polished brief or a predetermined solution. Describe what is changing, and this experience will frame a useful place for the conversation to begin.
About 5 minutes · Keep it high-level · Nothing is savedWhat happens next
The website begins the method. The people bring the judgment.
Your answers produce a provisional starting frame.
The first conversation tests what the framing gets right and what it misses.
Together, you define the support the moment actually requires.